(limited cases that fail authentication or description) 

If it is agreed that the goods are to be returned, the following terms need to be upheld.

- The buyer should notify the seller that the goods are to be returned , prior to them being sent back. This needs to be done within 48 hours of receipt of item.

- The buyer will be liable for the cost of the return postage.

- Buyers are now liable for PayPal fees on returned items. Paypal has recently changed their policy and no longer refund fees. All payments that were paid through PayPal will be liable. The refund amount will be minus PayPal fees.

- The goods must be received in the same condition as sent. Any item returned not  intact will not be refunded.

 Please note returns will not be accepted from a smoking environment, or if the item has acquired an aroma not previously present.

  Upon receipt of the returned item and upon successful inspection of the item, Oneline Boutique will refund the Buyer by the same method originally used to pay within 24 hours. This will be minus any PayPal fees or postage costs.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right.